RIGHT OF RESCISSION POLICY
STATUTORY RIGHT OF RESCISSION
We indicate, that the Statutory Right of Rescission does not subsist on contracts of delivery of sealed products, that are not suitable for return out of health reasons, if their seal has been removed after delivery.
Statutory Right of Rescission Indoctrination
Statutory Right of Rescission
If the customer is a consumer (as per § 13 of the German Commercial Code), he shall be entitled to withdraw from this contract within fourteen days without the need of providing any reason. The term for rescission shall be fourteen days from the date on which the customer or a third party appointed by the customer, who is not the carrier, takes possession of the products delivered.
In order to exercise the Statutory Right of Rescission, the customer must notify us MAJA WALESKA Maja Mazurkiewicz, Arminiusstr. 1, 33014 Bad Driburg, Germany, email: firstname.lastname@example.org of his decision to withdraw from this contract in a clear declaration e.g. by sending a letter or an email to the addresses provided. The customer may use the rescission form template attached for this purpose; however, this is not obligatory.
The rescission term shall be deemed to be met if the customer sends the communication concerning the exercise of the Right of Rescission before the expiry of the term.
Consequences of Rescission
If the customer withdraws from this contract, we must reimburse any payments we have received from the customer, including delivery costs (excluding any additional costs incurred if the customer has selected a different type of delivery to the cheapest standard delivery option offered by us), no later than fourteen days after the day on which we receive the notice of the customer’s rescission from this contract. We will use the same payment method the customer used for the original transaction in order to provide the reimbursement, unless otherwise expressly agreed. Under no circumstances will the customer be charged a fee for this refund. We may withhold the reimbursement until we have received the returned products or until the customer has provided proof that he has returned the products, whatever is the earlier date.
The customer must return the products to us without delay and no later than fourteen days from the date on which he notifies us of rescission from this contract. The term is deemed to be met if the customer ships the products before the expiry of the fourteen-day term. The customer is responsible for all shipping costs when returning products. The customer shall only be liable for any diminished value of the goods if this loss in value is attributable to any use or handling of the products which is not deemed necessary in order to verify the condition, features and functioning of the products.
Exclusion of the Statutory Right of Rescission
The Right of Rescission does not subsist on contracts of delivery of sealed products, that are not suitable for return out of health reasons, if their seal has been removed after delivery.
**Right of Rescission Indoctrination Closure**
Rescission Form Template
If the customer decides to withdraw from this contract, he may fill out this form and send a letter or an email to:
33014 Bad Driburg
Hereby I / we (*) take action of withdrawing from the contract over the purchase of the following products
Ordered on (*), received on (*)
Name of the Customer(s)
Address of the Customer(s)
Signature of the Customer(s) (only if on paper)
(*) Strike out if not applicable.
Our Customer Care Team is available for any questions regarding this Right of Rescission Policy:
Monday – Friday
8:00 AM – 5:00 PM Central European Time
State of the Right of Rescission Policy February 17, 2017